New stores · Shoptalk, October 2026
Kiehl’s, Carnaby Street
43 Carnaby Street, London
Kiehl’s has opened a three-storey European flagship on Carnaby Street as the skincare brand celebrates 175 years.
- Opened
- 1 October 2026
- Size
- 1,300 sq ft
- Floors
- Three
- Landlord
- Shaftesbury Capital
175 years on, a new home in Soho
Founded in 1851 as a New York apothecary, Kiehl’s is in its 175th year, and on 1 October it opened a new European flagship at 43 Carnaby Street. The 1,300 sq ft store is spread over three floors and gives the brand its second standalone boutique in the West End, alongside its recently upsized store at 55 Monmouth Street in Seven Dials.
The store has been planned around customer flow and an omnichannel experience, combining product presentation with customer service on every floor. It strengthens the brand’s relationship with landlord Shaftesbury Capital, which also worked with Kiehl’s on the Seven Dials expansion.
The opening adds to Carnaby Street’s fast-growing beauty offer, which now includes Sephora’s first West End store, opened this year, and PURESEOUL’s largest store to date.
“Carnaby Street is a legendary retail destination, and it is rapidly evolving into a key epicentre for beauty in London. Our continued investment in standout free-standing stores demonstrates our dedication to creating exceptional physical retail environments that drive high footfall and deep brand connection.”
Niki Lo, General Manager, Kiehl’s UK
Sources: 365 Retail; The Retail Bulletin. Images: 365 Retail. First published in Shoptalk, October 2026.
